Privacy Policy for M&N Rooflines
At M&N Rooflines, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us online or offline. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, phone number, and other contact details when you submit an inquiry, request a quote, or interact with us.
- Technical Information: IP address, browser type, operating system, and information about your visit to our website (e.g., pages viewed and time spent).
- Payment Information: If you make a payment, we may collect billing details, though payment processing is handled securely by third-party payment providers.
2. How We Use Your Information
We use the information collected to:
- Respond to your inquiries and provide roofing services.
- Process payments and manage appointments or contracts.
- Improve our website’s functionality and customer experience.
- Send promotional materials or updates if you have opted into marketing communications (you can opt out at any time).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted third parties who help us deliver our services (e.g., payment processors or IT support).
- Legal Obligations: If required by law, to comply with legal processes, or to protect our rights.
4. Data Security
We implement a variety of security measures to protect your personal information, including encryption, secure servers, and restricted access. While we take these steps, no data transmission or storage system is entirely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking
Our website uses cookies to enhance your experience. Cookies help us understand how visitors use our site and improve its functionality. You can disable cookies in your browser settings, but this may affect your user experience.
6. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Withdraw consent for data processing where applicable.
- Request the deletion of your personal data, subject to legal and operational obligations.
To exercise these rights, please contact us at sales@mnrooflines.co.uk.
7. Retention of Data
We will retain your information only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the date of the latest revision.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
M&N Rooflines
Email: sales@mnrooflines.co.uk
Phone: 02476 998096
This Privacy Policy was last updated on 03.12.2025.
