The homeowner had moved into their new build home just a few months prior and was shocked to discover a leak appearing in the ceiling during heavy rain. Concerned that their brand-new roof was already failing, they contacted MN Rooflines for a professional inspection.
Upon arrival, our team conducted a thorough roof survey and quickly identified two key issues:
✔ The ridge tiles had not been properly secured, leaving gaps where water was seeping in.
✔ The lead flashing around the chimney and dormer windows had been poorly installed, allowing rainwater to track inside.
These issues were likely due to rushed or subpar workmanship during the property’s construction, a problem that many new-build homeowners unfortunately face.
Our team got to work immediately, ensuring the repairs were completed quickly and to the highest standard. Here’s how we fixed the issues:
✔ Re-bedded and re-pointed the ridge tiles, using high-quality mortar to secure them firmly and eliminate gaps.
✔ Replaced the faulty lead flashing, using durable materials and sealing it properly to prevent any future water ingress.
✔ Conducted a full water-tightness test, ensuring no further leaks would occur.
The customer was delighted with the results, saying:
“I was really worried about my new home’s roof, but MN Rooflines were fantastic. They quickly found the problem, explained everything clearly, and fixed it in no time. Now I have complete peace of mind knowing my roof is secure. I’d highly recommend them!”
If you’re experiencing roof leaks, damaged tiles, or any other roofing issues, MN Rooflines is here to help. We offer free surveys and no-obligation quotes, ensuring your roof is in top condition.
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